Capability · Certification · Competence

Prove your team's capability.
Protect your partnerships.
Evidence technical competence.

Capably gives MSPs and IT teams a single platform to track certifications, manage vendor tier status and log technical training activity — producing the role-based competence evidence that ISO 27001 and SOC 2 auditors ask for.

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Managed Service Providers In-house IT Teams
Capably — Partnership & Tier Status
Cisco 360Registered
Technical Points8 / 12
Microsoft Cloud PartnerAt Risk
Technical Points13 / 25
Fortinet EngageSelect
Technical Points18 / 24
Cisco 360
Microsoft Cloud Partner
Fortinet Engage
Aruba / HPE
Palo Alto NextWave
Juniper Partner Advantage

Who uses Capably

Built for anyone responsible
for a technical team

Whether you're running a multi-vendor MSP or managing an in-house IT department, Capably gives you the visibility and evidence trail you need.

Managed Service Providers
Track vendor partnership tiers, manage cert portfolios across the whole team and project whether training plans will protect your Cisco, Microsoft or Fortinet tier at the next renewal cycle.
Partnership tiers Cert tracking Trajectory Black Belt
In-house IT Teams
Demonstrate technical staff competence to auditors and leadership. Track vendor training hours, certification currency and skills coverage — producing the role-based competence evidence ISO 27001 and SOC 2 require, without the manual effort.
ISO 27001 Skills matrix Training logs Compliance export

The problem

Teams lose capability and compliance without realising it

  • Certifications expire silently
    No central view of who holds what — discovered at a renewal audit or partner review
  • Partnership points drift below threshold
    One engineer leaves and takes key points with them — tier drops overnight
  • Technical competence evidence doesn't exist
    When auditors ask who holds what cert and what training they've had — the answer is a spreadsheet scramble
  • Capably solves all three
    One platform for technical capability, certification currency and competence evidence
What would it mean to not drop a tier in your next vendor renewal?

Higher deal registration margins. Better MDF allocation. A dedicated partner manager. The commercial value of maintaining — or improving — a partnership tier far outweighs the cost of tracking it properly.

3–5×
margin uplift moving from Registered to Integrator tier
12 mo
typical notice before a tier drop becomes commercially visible

Platform features

Capability and competence evidence,
built into one platform

From individual cert tracking to team-wide partnership health and audit-ready technical competence reports.

Certification Tracker
Log every cert across your team with expiry alerts at 1, 3, 6 and 12 months. Engineer self-submission with manager approval workflow.
Partnership Tiers
Live technical point scores for Cisco, Microsoft, Fortinet, Juniper, Aruba, Palo Alto and more. See exactly where you stand at any moment.
What-If Trajectory
Project partnership scores forward based on active training plans. See which tier you'd reach if plans complete on schedule — before a single exam is taken.
Training Plans
Set cert targets per person with monthly activity schedules and study hour goals. Link log entries directly to active plans for full traceability.
Skills Matrix
A visual capability map across every technology area. Identify gaps instantly and build the business case for targeted investment.
Compliance Export
Generate ISO 27001-aligned evidence reports covering training hours, certification status and skills coverage — one click, audit-ready.
All Log Entries 301 entries
1,847
Total hours
25
Team members
12
Pending approval
DateEngineerHrsCategoryVendorStatus
21 AprJ. Whitfield4hCert StudyCiscoapproved
21 AprS. Chen3hOnline CourseMicrosoftapproved
20 AprM. Reid5hLab PracticeFortinetapproved
20 AprT. Williams2hExam PrepCiscopending
19 AprR. Foster4hVendor TrainingJuniperapproved
19 AprJ. Okafor3hOnline CourseMicrosoftpending

Training Log

Every training hour, tracked and approved

Team members log their own activity. Managers review and approve. Every entry is timestamped, categorised and linked to vendor and certification — giving you a complete, auditable record of technical learning activity.

Self-service log entry with manager approval workflow
Filter by month, engineer, category, vendor or approval status
Training plan integration — entries link directly to active plans
Monthly trend charts, vendor split and category breakdown
Forms an auditable learning record for compliance purposes

Your team, visualised

A live map of team capability

Every certification. Every engineer. Every connection to the vendor partnerships and compliance frameworks that matter.

Scale with your team Every cert tracked All major vendors

What-If Trajectory

See where your partnerships are heading

Capably projects your partnership scores based on active training plans — before a single exam is taken. Add a plan, watch the projection update instantly.

Add a training plan — target cert, engineer, date, study hours
Projection updates live — current vs projected on every vendor bar
See your tier outcome — which plans push you to the next level
Live projection example
Cisco 360
8 pts · Registered→ 14 pts · Integrator ✓
12pts · Integrator
Microsoft
13 pts · Member→ 22 pts · approaching
25pts · Solutions Partner
Fortinet
18 pts · Select→ 26 pts · Advanced ✓
12pts · Select
24pts · Advanced
Current score
Projected if plans complete

ISO 27001 & SOC 2

Technical competence evidence,
ready when auditors ask

ISO 27001 A.6.3 and SOC 2 CC1.4 require evidence that staff are technically competent for their roles. Capably covers exactly that — vendor certifications, hands-on training hours and skills coverage, all timestamped and manager-approved. Your phishing and policy awareness training stays in whichever platform you already use for that.

A.6.3 — Role-based technical training
Vendor training hours, cert study and lab practice — logged, manager-approved and exportable for your ISMS. Complements your existing awareness training platform.
A.6.1 — Technical competency evidence
Active certifications with achieved dates, expiry, vendor and manager sign-off — proof that engineers are qualified for the work they do
SOC 2 CC1.4 — Commitment to competence
Skills matrix by technology area demonstrates team-wide capability depth — directly evidences the SOC 2 control environment criterion
Compliance Export
ISO 27001 Evidence Report
PDF / CSV
Training hours logged1,847 hrs
Active certifications94 across 25 staff
Skills areas evidenced12 technology domains
Audit period coveredApr 2025 – Mar 2026
All entries manager-approved✓ Yes
Covers technical competence for ISO 27001 Annex A.6 and SOC 2 CC1.4/CC1.5. Does not replace security awareness training records — those stay in your existing platform.

Getting started

Up and running in minutes

Import your team, add certifications and immediately see your capability, partnership and technical competence status.

1
Import your team
Upload a CSV of staff. Capably creates accounts and profiles automatically — no manual entry.
2
Add certifications
Import existing certs from a spreadsheet. Staff can submit their own for manager approval going forward.
3
See your status
Partnership scores, expiry alerts, skills gaps, trajectory projections and compliance evidence — all live.

Ready to prove your team's capability?

Join MSPs and IT teams using Capably to stay ahead of certifications, vendor partnerships and technical competence requirements.

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